REFUND POLICY

Refund Policy

At Ascendflo LLC, we strive to deliver high-quality digital services that help your business grow. Please read our refund policy carefully before making a payment.

Refund Eligibility

Refunds may be considered on a case-by-case basis if we are unable to deliver the agreed-upon services due to our fault. Requests must be made within 7 days of the invoice date.

Non-Refundable Services

Due to the nature of our services, the following are non-refundable:

  • Completed projects or milestones
  • Ongoing monthly retainer services
  • Domain names, hosting, and third-party subscriptions
  • Services where significant work has already been performed

Deposits

Ascendflo LLC uses the information collected to:

• Respond to inquiries and consultation requests
• Provide website design, branding, and digital services
• Improve our website

Deposits are non-refundable once work has begun. Deposits secure your project slot and cover initial planning and preparation.

Chargebacks

Filing a chargeback without first contacting us will result in immediate termination of services and may affect future collaboration.

Contact Us

  • If you have any questions about our refund policy, please contact us:

Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

Last Updated: June 2026

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